A.1 Netherlands
|
Extension
|
Explanation
|
|---|---|
|
900
|
Check the status of your login to a CPE
|
|
901
|
Log on to the phone with your user extension, then enter your extension number and PIN
|
|
902
|
Log out from device with your user extension. You will be asked to enter your password, if you are logged in to other devices you will be given the choice to log out from the devices as well.
|
|
903
|
Log in to a queue with your user extension
|
|
904
|
Log out of a queue with your user extension
|
|
905
|
Creating audio recordings to use in other functions of Enreach Contact
|
|
906
|
Listen in on a different user extension
|
|
907
|
Possibility to change your password
|
|
908
|
Recording calls offered on other user’s phones
Dial 908 + number of the ringing device
Dial 908 to record calls on any device (this option takes the settings of the privacy group into account)
|
|
909
|
Active call switching
If you are logged on to multiple devices and you have an active call, you can transfer the call to one of your other devices by dialling *9 or 909 on the other device.
The device starts ringing and when you answer the call, the call is seamlessly transferred to the device.
|
|
910
|
Configuration menu for call forwarding (IVR) to set by user extension
|
|
915
|
Modify numbering plan
|
|
920
|
Voicemail management
Access the voicemail of a voicemail extension (e.g. a group voicemail) by entering the voicemail number and password
|
|
930
|
Retrieve a parked call
|
|
940
|
Shomi Personal Assistant
|
|
1233
|
Access your personal voicemail box associated to your Enreach Contact and Enreach Contact Mobile extensions (depending on your voicemail settings, entering a password may be required)
|
|
*6
|
Parking the call
|
|
*8
*8 <extension>
|
Pick up calls ringing on your colleague’s extension
 Dial *8 123 to pick up the call ringing on extension 123Dial *8 to pick up a call ringing on a random extension |
|
903 + line ID
|
Retrieve a parked call,
The Line ID is the number of the parked call (between 1 and 99)
|
|
##
|
Hold the other party
|
|
*#
|
Retrieve the other party
|
|
##*<extension>#
|
Transfer without consultation
|
|
##<extension>#
|
Transfer with consultation
|
|
#31# <phone number>
|
Call out anonymously on fixed phones
|
|
131 <phone number>
|
Call out anonymously on mobile phones
|
|
#30#, #32# to #39#
|
Dynamic caller ID (fixed and softphones)
|
|
130, 132 to 139
|
Dynamic caller ID (mobile phones)
|