9.1 Call barring at account level
You can configure call barring at account level in the Enreach Contact environment in the Operator portal.
To create call barring at account level
1 If applicable, type in the customer you want to create call barring for in the search bar and click on the customer’s name.
*The Customer details page appears.
2 In the menu click on Enreach Contact.
*The Enreach Contact environment appears.
3 Open the Actions dropdown Menu and click on Edit.
*The Edit customer page appears.
4 Scroll down to the Call Blockades option.
5 Block categories by clicking on them in the Available categories list and unblock them by clicking on them in the Blocked categories list.
6 Click on .
*The selected categories are blocked for all users.