help • 9 Call barring • Call barring at user level
9.2 Call barring at user level
You can configure call barring at user level in the Enreach Contact environment in the Operator portal.
To create call barring at user level
1 If applicable, type in the customer you want to create call barring for in the search bar and click on the customer’s name.
*The Customer details page appears.
2 In the menu click on Enreach Contact.
*The Enreach Contact environment appears.
3 Click on the Extensions tab.
4 Click on the name of the user for whom you want to create a call barring.
*The Order details page of this user appears.
5 Click on .
*The REACH page of the respective user appears.
6 Click on the Configuration tab.
7 Block categories by clicking on them in the Available categories list and unblock them by clicking on them in the Blocked categories list.
8 Click on .
*The selected categories are blocked for this user.