With the time configuration and numbering plan options in Enreach Contact, you can manage your organisation’s availability and reachability.

In a numbering plan, your organisation’s phone numbers can be linked to your extensions, giving you full control over how incoming calls are routed within your organisation. Using time configurations, it automatically switches between different numbering plans, allowing you to manage your organisation’s reachability automatically.

By configuring different numbering plan schemes, you can manage the reachability for different parts of your organisation, e.g. you can have different opening and closing times for different locations or departments within the same customer account.