help • 8 Numbering plans and time configuration • Numbering plans • Activating numbering plans automatically by specific days
8.2.5 Activating numbering plans automatically by specific days
In addition to holiday periods, numbering plans can also be automatically activated for certain days of the week and times of the day. Thus, specific numbering plans can be activated during opening hours, at lunchtime, after hours, at weekends etc.
For each entry, the schedule shows the start day and time, the end day and time, and the number of plans active during that period. This is also shown visually in the table in the schedule. In the schedule, the active period is shown in green.
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To ensure that your organisation does not become unreachable, it is recommended to always configure a fallback numbering plan that is valid for the entire week. This ensures that a call numbering plan is always active at all times.
 
To add a time specific schedule
1 If applicable, type in the customer you want to add a time specific schedule for in the search bar and click on the customer’s name.
*The Customer details page appears.
2 In the menu click on Enreach Contact.
*The Enreach Contact environment appears.
3 If applicable, click on the Detail tab.
4 Under Automatically click on in the top right corner of the schedule.
*The Create period dialogue appears.
5 Activate Per day if you want the numbering plans to be active on specific days of the week and activate the checkbox(es) of the respective day(s).
or
5 Activate Per period if you want the numbering plan to be active during the whole week and specify the start and end date.
Label
Explanation
Start time
Enter a start time from which the numbering plan should be active.
End time
Enter an end time on which the numbering plan should be deactivated.
Numbering plan
Select the numbering plan, which should be active during the specific time period, from the dropdown list.
6 Click on .