help • 11 Devices • Default device buttons
11.3 Default device buttons
With the default device buttons you can create a default device programming for the selected account, by device type, for the provisioned devices present.
To create a default device button
1 If applicable, type in the customer you want to create a default device button for in the search bar and click on the customer’s name.
*The Customer details page appears.
2 In the menu click on Enreach Contact.
*The Enreach Contact environment appears.
3 Click on .
4 Select the phone type for which you want to create the button from the dropdown list.
* 
Depending on which type of device you have selected, you may see different input fields.
 
5 You can assign one of the following functions for each key:
Label
Explanation
BLF (Busy Lamp Field)
Allows you to display the status of a particular user via the key (busy, free, ringing). Incoming and outgoing ringing calls are distinguished.
Speed dial
Allows you to dial a pre-programmed number at the touch of a button.
Queue occupation
Allows the name of the queue followed with the number of callers currently waiting in the queue. On Yealink phones pressing the queue occupation softkey button will trigger a call pickup on this queue (*8) and allows you to answer the longest waiting caller in the queue. For closed queues the user needs to be a member of the queue.
DND (Do not disturb)
By enabling this status on your extension, you can indicate that you do not wish to be disturbed. As the platform is not notified of the extension's DND status, it is recommend that you do not use this feature in combination with a call queue.
6 Click on the tab you want to configure and configure the keys per page.
7 Click on .
*The default device buttons are saved.