help • 11 Devices • SIP encryption • Enabling or disabling SIP encryption for a channel or device
11.5.3 Enabling or disabling SIP encryption for a channel or device
You can enable or disable SIP encryption for a specific channel or device.
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Enabling/Disabling SIP encryption will require a reboot of the VoIP device.
 
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Encrypted SIP can also be enabled when a new device is linked to a channel if the device supports TLS/SRTP encryption.
 
To enable or disable SIP encryption for a channel or device
1 If applicable, type in the customer you want to enable or disable SIP encryption for in the search bar and click on the customer’s name.
*The Customer details page appears.
2 In the menu click on Enreach Contact.
*The Enreach Contact environment appears.
3 Click on the Channels tab.
4 Next to the channel you want to enable the SIP encryption for, click on .
*The Edit channel page appears.
5 Activate On if you want to enable SIP encryption for this channel.
or
5 Activate Off if you want to disable SIP encryption for this channel.
6 Click on .
*The SIP encryption is activated for the channel.