help • 10 REACH • Options for numbers • Configure devices override
10.8.3 Configure devices override
This option allows you to select which devices ring when you are called.
To configure a device override
1 If applicable, type in the customer you want to configure the device override for in the search bar and click on the customer’s name.
*The Customer details page appears.
2 Click on Users.
*The list with all users appears.
3 Next to the user you want to set up the device override for, click on .
4 Click on the Numbers tab.
5 Open the Actions dropdown list and click on Configure Devices Override.
*The Device list page appears.
Label
Explanation
Fixed
Select Enabled from the dropdown list if you want calls to be offered on your fixed device.
As long as this override is active, calls will only be offered to the devices configured as ‘enabled’.
Web
Select Enabled from the dropdown list if you want calls to be offered on your web device.
As long as this override is active, calls will only be offered to the devices configured as ‘enabled’.
Set expiry time or date
Activate the checkbox if you want to set an expiry time or date for the device override.
End time
Define the day and time on which the status should end.
6 Click on .
*The device override is saved.