Contact CRM Integration is an add-on for Enreach Contact that can be ordered for the higher tier user subscription of Enreach Contact. It allows pop-ups to be displayed on the user’s desktop for incoming and/or outgoing calls. These pop-ups can contain information about the caller or the called party taken from a CRM system. In addition, you can perform various actions from the pop-up, such as opening a customer card, transferring the call, sending an email or starting a chat. To exchange data with CRM systems, Contact CRM integrates Enreach Contact with Red Cactus and the Bubble app.