Features

1.3 Features

For a full list of the Red Cactus CRM integration features, please refer to the service description in the Red Cactus Marketplace.

The following features are available with the Contact CRM integration:

Pop-up notification on incoming, outgoing and transferred calls

Call control button in the pop-up notification (answering and ending calls with one click, initiating calls, holding calls, transferring calls)

Logging call events (incoming, outgoing, transferred)

Call history

Native application for Windows and macOS

Easy and secure login based on Single Sign On (Microsoft, Google or Apple account)

Automatic provisioning of customers, users and licenses