help • 2 User Interface • Calls
2.2 Calls
Click on Calls to open the recent calls list. All your ingoing, outgoing and missed calls are displayed here. You can also start calls from the calls list, see 3 Enreach Contact for Web App options.
Search bar
In the search bar you can search for names, extension numbers, queues and groups.
Filtering
You have multiple filter options in the recents list:
Option
Explanation
Queue
Activating this filter shows all your incoming, outgoing and missed queue calls.
Group
This filter shows all your incoming, outgoing and missed group calls.
By clicking on this option, the following additional filters appear:
*Queue
*Group
*Outgoing
*Incoming
*Missed
*Redirected
*Voicemail
If a filter is active, the icon changes to .