Attribute
|
Explanation
|
---|---|
CallID
|
Identification for a call
Each call (each CDR) contains a unique number. This ID is communicated to SwyxIt! Classic as well, so it can be used via Client SDK, and can also be queried in the call routing script.
Format: String
|
OriginationNumber
|
Caller number
For internal calls this is only the internal extension number, for external calls this is the number that is signaled in the network. If the call goes through a Trunk, the complete number in canonical format is entered here (+442314777222). If no number is delivered from the network for an external call, this field will remain empty.
Format: String
|
OriginationName
|
Caller name
Name of the Swyx client with which the call was started, User name or name from the global SwyxWare phonebook.
Format: String
|
CalledNumber
|
Called number
Number originally dialed by the caller
Format: String
|
CalledName
|
Name of the person called
Name of the subscriber called, User name or name from the SwyxWare global phonebook
Format: String
|
DestinationNumber
|
Destination Number
Number of the subscriber who picked up the call
This is the same as CalledNumber for calls which have not been picked up.
Format: String
|
DestinationName
|
Destination Name
Name of the subscriber called, User name or name from the SwyxWare global phonebook
CalledName will be used in the case of calls which are not picked up.
Format: String
|
StartDate
|
Start Date
Date on which SwyxServer received the client’s call
Format: dd.mm.yyyy
|
StartTime
|
Start Time
Time at which SwyxServer received the client’s call
Format: hh:mm:ss
|
ScriptConnectDate
|
Script start date
Date on which the call was picked up via script (for incoming calls only)
Format: dd.mm.yyyy
|
ScriptConnectTime
|
Script start time
Time at which the call was picked up via script (for incoming calls only)
Format: hh:mm:ss
|
DeliveredDate
|
Delivery date
Date on which the call was delivered, e.g. by a ConnectTo in the script (for incoming calls only)
Format: dd.mm.yyyy
|
DeliveredTime
|
Delivery time
Time at which the call was delivered, e.g. by a ConnectTo in the script (for incoming calls only)
Format: hh:mm:ss
|
ConnectDate
|
Connection date
Date on which the call was picked up
Format: dd.mm.yyyy
|
ConnectTime
|
Connection time
Time at which the call was transferred
Format: hh:mm:ss
|
EndDate
|
End Date
Date on which the call is terminated
Format: dd.mm.yyyy
|
EndTime
|
End Time
Time at which the call was terminated
Format: hh:mm:ss
|
Currency
|
Currency of the charges
If AOC = ‘1’(Advice of charge) and if the public network supplies the charging units with currency, the currency is included here.
If AOC = ‘1’ and the public network only supplies the charging unit, the currency included here is the currency which was configured in the SwyxWare Administration.
If AOC = ’0’, no charging information was delivered.
Format: String
|
Costs
|
Cost of a call
If AOC = ‘1’(Advice of charge) and if the public network supplies the charging units with currency, the currency is included here.
If AOC = ‘1’ and the public network only supplies the charging units, the calculated value of the costs included here as configured in the SwyxWare Administration.
If AOC = ’0’, no charging information was delivered.
’00’ = no costs
Format: String
|
State
|
State of the call
Initialized: This is the initial state when picking up the handset.
Alerting: The call was ended while it was ringing at the destination number (DestinationNumber).
Connected: The call was ended while it was connected to the destination number.
ConnectedToScript: The call was ended while it was connected to a call routing script.
OnHold: The call was ended while on hold.
Transferred: The call was ended after it was transferred.
Format: String
|
PublicAccessPrefix
|
Public Line Access
Dialed public access number (for outgoing external calls only; optional)
Format: String
|
LCRProvider
|
LCR code
This field remains empty.
Format: String
|
ProjectNumber
|
Project Codes
Code for a project (optional)
Format: String
|
AOC
|
Charges information (Advice of Charge)
"1"= Advice of charge information was taken from the network
'0’ = The advice of charge information could not be taken from the network.
Format: String
|
OriginationDevice
|
Origin (Trunk)
Origin of the call (name of the Trunk)
Format: String
|
DestinationDevice
|
Destination (Trunk)
Destination of the call (name of the Trunk)
Format: String
|
TransferredByNumber
|
Number of the transferor
Number of the subscriber who transferred the call
Format: String
|
TransferredByName
|
Name of the transferor
Name of the subscriber who transferred the call
Format: String
|
TransferredCallID1
|
ID of the first call
CallID of the first CDR from which this CDR stems (for call transfers only)
Format: String
|
TransferredCallID2
|
ID of the second call
CallID of the second CDR from which this CDR stems (for call transfers only)
Format: String
|
TransferredToCallID
|
ID of the transferred call
CallID of the new CDR resulting from a call transfer
Format: String
|
TransferDate
|
Date of transfer
Date on which the call was transferred
Format: dd.mm.yyyy
|
TransferTime
|
Time of transfer
Time at which the call was transferred.
Format: hh:mm:ss
|
Disconnect
Reason |
Reason for call termination
Busy: Destination number is busy
Reject: Destination rejects call
NoAnswer: Destination does not pick up
TooLate: A different device picked up the call
UnknownNumber: The number called is unknown.
Unreachable: Destination cannot be reached
DirectCallImpossible: A connection for a direct call is not possible (deactivated in the settings)
DivertToCallerImpossible: Caller cannot divert a call to himself
NetworkCongestion: Network is overloaded
BadFormatAddress: Format of the address is invalid
ProceedWithDestinationScript: The call has been diverted to a call routing script of another subscriber
CallRoutingFailed: Call routing failed (e. g. a call routing script could not be started)
CallIgnored: Call has been ignored by the call routing script (e. g., when several ISDN devices are connected)
PermissionDenied: Insufficient permission for this call
CallDisconnected: Normal end of call
CallDeflected: Call was manually diverted to another number or a voicemail without picking up
IncompatibleDestination: Caller and destination are not compatible, e. g. different codecs
SecurityNegotiationFailed: Caller and destination have incompatible encryption settings, (e.g. "encryption mandatory" - "no encryption)
NumberChanged: Destination number has been changed in PSTN
NoChannelAvailable: No SwyxWare channel available
OriginatorDisconnected: Caller ended the call
CallTransferred: Call was transferred (call was recorded further under the newly assigned TransferredToCallID)
Format: String
|