help • 6 Licensing via license key • Licensing Procedure
6.1 Licensing Procedure
During the first installation, you will be asked for the license keys. These license keys are limited to 30 days. The temporary license key is sent to you as a PDF. Within these 30 days it is possible to receive an unlimited (permanent) key for your SwyxWare installation by completing registration.
Permanent license keys can be requested using the SwyxWare Administration. In addition to customer data, the hardware information of the computer on which SwyxWare is installed is recorded in the form of checksums. The use of checksums ensures that Swyx does not acquire knowledge concerning your actual hardware information. This data is then sent to Swyx. Based on this data, Swyx derives an unlimited key for your SwyxWare installation which is then sent to you. The installation of SwyxWare onto another system (e.g. due to a failure of the previously used system) requires that you repeat the registration procedure.
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The file which is created when requesting a permanent license key, contains encrypted information concerning the hardware of the computer on which the product is installed. Please note that you must create the license key request on the system you want to use later.
 
When purchasing additional licenses, it is possible to simply add other license keys in order to expand an existing license. See 6.1.3 User license.
Swyx will only use the recorded data for licensing purposes.
Please see the license conditions included in the package for further information.
Evaluation Installation
An evaluation installation is limited to 30 days. Up to five users can thus use SwyxWare at the same time. After purchasing SwyxWare you can enter a valid license key within this 30 day period using SwyxWare Administration and after that request a permanent license key via SwyxWare Administration.
Update Licenses (kb2876)
If you want to update an older version, you need update licenses. Together with existing licensing, an update license allows a newer software version to be installed.
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Before a new version is installed, you must have the necessary update license with the appropriate number of users. SwyxWare will not be available again until after input of the update license.
 
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If you want to update an older version, please contact your Swyx partner or Support.
 
Number of update licenses
You need update licenses for each of your SwyxWare users.
Example:
If you operate SwyxWare with 100 users, you will need an update license for 100 users.
Receipt of Update Licenses
An update license cannot be directly or separately purchased. You can purchase the Swyx Update Service (SUS) for a specific validity period. During this validity period you will receive the necessary update licenses directly from Swyx.
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Please note that Swyx will not automatically send you the required update licenses based on an existing Swyx Update Service (SUS) license. Please request these by e-mail (license@Swyx.com)..