4.21.1 Requirements
Before configuration in Swyx Control Center the following requirements must be met:
Installation on SwyxServer
The function "MS Teams User Status" must have been activated during the SwyxServer installation. As a result the corresponding SwyxServer service "SwyxMsTeamsPresenceSync" will be installed.
help.enreach.com/cpe/latest.version/Administration/Swyx/en-US/#context/help/run_setup_$
help.enreach.com/cpe/latest.version/Administration/Swyx/en-US/#context/help/run_setup_$
The "MS Teams User Status" feature is not installed by default during the first installation or update.
If the service has not yet been installed, run the SwyxServer installation file again: In the first step, select the Modify option and in the next step, activate the MS Teams User Status function under Telephony. Then run the configuration wizard again.
Installation of the Solution AddOn (Only for SwyxON)
Note that this is only valid if you have installed a SwyxWare version 12.xx.
If your SwyxWare system is installed in a SwyxON environment, an additional step has to be done via SwyxON Administration: Install the MS Teams Sync service as a Solution AddOn on your UC Tenant, see https://help.enreach.com/swyxon/1.00/Partner/Swyx/en-US/#context/help/solution_addOn_$