Features
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Feature Profiles:
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Basic
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Professional
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Premium
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Telephone system and UC functionality
(incl. desktop clients for Windows and macOS)
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Connections: Voice and fax channels
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SwyxAdHocConference
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SwyxBCR (Basic Call Routing)
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SwyxECR (Extended call routing)
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Swyx Meeting 2
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Swyx Mobile
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SwyxConference
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SwyxRecord
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SwyxFax
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Voice Message Transcription
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SwyxCTI+
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SwyxMonitor
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Swyx VisualContacts
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Name of the function
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Explanation
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SwyxAdHocConference
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Dial-in conferences with 3 internal and/or external participants
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SwyxBCR
(Basic Call Routing)
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Use of the Call Routing Manager.
This is an additional component of SwyxIt! Classic, which allows the user to define simple call forwarding.
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SwyxECR
(Extended call routing)
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This function contains the full usage of use of the Graphical Script Editor.. This is an additional component of the SwyxIt! Classic software, which offers the user a comfortable interface especially to clearly define and illustrate complex rules for call handling.
Certain functions are supplied only by the the Graphical Script Editor, such as the access to email directories, the creation of queues or the addition of your own scripts. It is a significant extension of the Call Routing Manager.
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Swyx Meeting (basic version)
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WebRTC-based web conference service.
Maximum 2 participants: 1 host + 1 guest
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Swyx Mobile
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Integration of mobile phones with "One Number" concept and telephony via data connections with apps for Android and iOS
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SwyxConference
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Dial-in conferences with any number of internal and external participants.
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SwyxRecord
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The recording function makes it possible to record, save and forward telephone calls with the Windows client. For users with other terminal devices, e.g. SwyxPhone, SIP phones or GSM phones (or with SwyxIt! Classic in CTI mode), the conversations can be recorded directly on the trunk connection.
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SwyxFax
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Use of central, server-based fax services with the Windows client. Transmission of fax messages from all applications with a print function.
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SwyxCTI+
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Makes any phone (e.g. DECT, SIP or analog) an extension for incoming and outgoing calls with the Windows client.
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SwyxMonitor
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Permanent call recording of incoming or outgoing external calls, silent connection to calls (Silent Call Intrusion).
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Swyx VisualContacts
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Integration of contact information stored in the various applications in the company (e.g. merchandise management, CRM or other databases). Fast phone number identification and contact search directly in the Windows client.
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Voice Message Transcription
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Die automatische Umwandlung eingehender Sprachnachrichten für Benutzer in Text. Diese Technologie verwendet Spracherkennung, um den Inhalt der Nachricht zu analysieren und in Text umzuwandeln.
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