4.23 Maintenance of the system
Depending on your administrator profile, you can view the system's telemetry data.
General information about the current status of the SwyxServer is displayed under Maintenance | Telemetry. You cannot make any settings.
Voice message transcription
Voice message transcription is the conversion of incoming voice messages for users and user groups into text. If this function is activated, the corresponding data can be displayed.
The data is only stored for one month.
If a user has deleted their empty transcriptions, the corresponding entries are also removed from the Failed and empty transcriptions list.
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Label
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Explanation
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|---|---|
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Transcription service state
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Current status of the transcription service
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Pending transcriptions
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Number of voice messages pending for transcription but not yet completed.
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Total requests this month
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Number of all transcription processes
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Total completed this month
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Number of successfully completed transcriptions
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Total failed this month
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Number of failed transcriptions
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Average transcription duration this month
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Average duration of all transcription processes
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Last voice message transcription on
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Date and time of the last transcription process
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Failed and empty transcriptions
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List of all failed and empty transcriptions. Empty transcriptions do not contain any text.
Empty transcriptions are usually due to poor voice quality. |