Defining call and status signaling

help • 9 Creating and editing Users • Defining call and status signaling

9.8 Defining call and status signaling

You can define the signaling settings for calls and status (available, away etc.) between Users and Groups.

In the current Swyx Control Center version it is not yet possible to add users of different instances (SwyxLink) to the same group.

To define the call and status signaling for a User

1 In the menu, select User.

For administrators, a list appears with all Users.

2 As administrator, click on

in the line of the appropriate user.

3 Click on Relations.

4 Click on Create Relation or in the line of the appropriate Relation, click on

The Create Relation or Edit Relation configuration wizard appears.

Label	Explanation
Signalize incoming calls to	Activate the check box if you want calls to this User to be signalized to the selected User. A User can pick up calls signaled to him.
Status signaling to	Activate the check box if you want the status to be signalized to the selected User. A User can only call another User via intercom connection or use the messenger if he or she is signaled the status of the other User.
Receiving call signaling from	Activate the check box if you want incoming calls to the selected User to be signalized to the User. A User can pick up calls signaled to him.
Receiving status signaling from	Activate the check box if you want the selected User’s status to be signalized to the User. A User can only call another User via intercom connection or use the messenger if he or she is signaled the status of the other User.
	From the dropdown list select the User for whom you want to define signaling settings.

5 Click on Save.

Additionally, on the Relationships tab you get an overview of all Groups the User is assigned to. Click on

to remove the User from a Group. Click on Add to Groups and activate the checkbox of the appropriate Group to add the User.

The Relationship appears in the list of all Relationships of the User.