4.21 Create connections for Dialox bots
You can create and manage virtual voice assistants (bots) on the DialoX social messaging platform. To make these bots accessible by telephone via Swyx, you must create a corresponding interface (Bot Link) for each bot in the Swyx Control Center.
Further information on DialoX - Social Messaging: help.enreach.com/dialox/1.00/social_messaging/Enreach/en-US/
Bot extension
You must have configured a unique extension number for the bot on the DialoX platform.
 
When configuring the bot, please note that the extension number assigned to the bot must not overlap with an emergency number.
 
Bot Link credentials
Bot Links must authenticate themselves when accessing DialoX, for this purpose you must have received special credentials from DialoX. These credentials must be entered once when the first bot link is created and apply to all bot links.
 
The login data for the DialoX Platform account is not valid as authorization for access via bot links.
 
To create a bot link
1 In the menu, select Connections | DialoX.
2 Click on Create Bot Link.
Label
Explanation
Name
Enter a unique name for the bot link.
Extension
Enter the extension that has been configured for the bot on the DialoX platform.
Activated
Activate the checkbox if the bot link should be active immediately after creation.
User name
If presently required, enter the login data you received from DialoX specifically for connecting via Bot Links.
Password
Repeat password
3 Click on Next.
Label
Explanation
Users
Activate the checkbox and select a user if the bot should only be used by this user.
Members of the group
Activate the checkbox and select a group if the bot should only be used by members of this group.
Users of location
Activate the checkbox and select a location if the bot should only be used by users in this location.
4 Click on Create.
*The new bot link is created and appears in the list of all bot links.
5 If necessary, click on in the line of the corresponding bot link to change the configuration data.
6 If necessary, click on in the line of the corresponding bot link to delete the bot link.
7 If necessary, click on Edit Credentials to update the bot link authorization.