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The voicemail function is only available if it is activated in a User’s Feature Profile.
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If the caller enters the DTMF digit ‘0’ during the voicemail announcement, the voicemail will be interrupted and the caller will be connected to an operator. See also https://help.swyx.com/cpe/13.20/Administration/Swyx/en-US/index.html#context/help/auto_attendant_$.
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