Call Detail Records (CDR)
 
Call Detail Records (CDR)
SwyxWare allows you to record information concerning connected calls, so-called “Call Detail Records”, in a text file.
The following parameters can be configured:
*Activate / deactivate records
*Path and file name in which the record should be stored
*maximum file size.
*Display of external numbers
To define the parameters, go to the SwyxWare-Administration and open “Properties” in the SwyxServer context menu. You can make all necessary settings on the “Call Detail Records” tab:
Here, you define the file and the directory where SwyxServer will save the Call Detail Records. If necessary, you can limit the file size (100 – 32000 Kbyte). If the maximum file size is exceeded, a new file with the same name plus a counter will be created and filled.
The CDRs recorded in this way can be processed with a suitable billing software; in the simplest case Microsoft Excel, OpenOffice or StarOffice.
Write Call Detail Records in a database
Call Detail Records can also be written in a database instead of in a text file.
For further information, please refer to the knowledge base:
Write Call Detail Records in a database (kb2491)