Lotus Notes Integration Voicemail and Remote Inquiry
 
Voicemail and Remote Inquiry
In order to receive voice mails and/or perform a remote inquiry, SwyxServer must have access to the mailbox of the respective user.
How to configure Lotus Notes for Voicemail and Remote Inquiry
1. Enable the IMAP services and the SMTP listener task on the Domino Server.
2. Create a Lotus Notes user named “Voicemail”.
3. Select any mailbox type.
4. Configure the email address of this user as the sender address for voicemail messages in the SwyxWare Administration. To configure the address, go to the SwyxServer properties on the “Voicemail” tab.
5. Configure the mailbox access via IMAP for all Lotus Notes users.
*When registering a new user, select the "IMAP" mailbox type.
*For existing users, IMAP access has to enabled for your mailbox. The mailbox file has to be converted to IMAP.
Domino 6 performs an automatic conversion, however, the documentation recommends a manual conversion. For further information, please see the Notes documentation.
6. Set an “Internet password” for each user.
7. The IMAP login requires a short name and an “internet password”.
8. When configuring the Remote Inquiry in SwyxIt!, please enter INBOX as inbox folder.