Connection of Mobile Phones Available SwyxWare functions
 
Available SwyxWare functions
The following SwyxWare functions are available:
*Hold call
The user is able to put an active telephone call on hold. A connection on hold is a telephone call that a user is making, but has interrupted for a short time. The subscriber put on hold hears music on hold.
*Retrieve call
A call on hold can be reactivated.
*Call Transfer
A call on hold can be connected to another call partner. The active call is first put on hold, and a new call is initiated. The call on hold and the active call can then be connected.
*Connect without Inquiry (Blind Call Transfer)
You can forward a phone call without making an Inquiry Call first.
*Call Swap
Call swapping is when you switch between the active call and one on hold. When you do this, the currently active call will be put on hold and a call previously on hold will be activated.
*Recording List
Phone calls can be recorded. The short tone signals to the conversation partner that recording has been initiated.
*Conferences
Several internal and external subscribers can be joined to form a conference.
*Activation and Configuration of Forwarding
Incoming calls can be forwarded, e.g. to another telephone number (internal or external) or to your standard voicemail.
*Remote Inquiry
Remote inquiry allows the user to listen to his voicemail.