The “Licenses” Tab

This tab is used to manage the licenses for your SwyxWare products. For detailed Information related to the different licenses, e.g. product, serial number, allowed number of users and Time to live, click on “Details”:

“Create request” will help you request a permanent license key from Swyx. You have the choice of sending the request directly per email or to create a file which will then be sent to Swyx in another manner. In response to this request you will receive a permanent license key as a file, which can be imported with the help of “Add license” in order to validate your license. The entry of the permanent license key always takes place on a file basis.Permanent license keys can be requested using the SwyxWare Administration. In addition to customer data, the hardware information of the computer on which SwyxWare is installed is recorded in the form of checksums. The use of checksums ensures that Swyx does not acquire knowledge concerning your actual hardware information. This data is then sent to Swyx. Based on this data, Swyx derives an unlimited key for your SwyxWare installation which is then sent to you. The installation of SwyxWare onto another system (e.g. due to a failure of the previously used system) requires that you repeat the registration procedure.

“Add…” can also be used to enter a time-limited key (e.g. when licenses are purchased at a later time).


	Please make sure to acquire a sufficient amount of user licenses for an Option Pack. Some Option Packs need the same number of licenses as the installation itself. After the installation of an Option Pack the minimum amount of user licenses is available. If you find that you have too few users after you have installed an option pack, you can remove the license for the option pack. You will then have the original number of users. Please contact your dealer in order to receive an option pack with a sufficient user quantity.

You will find more information on the licensing procedure in Chapter SwyxWare Licensing Procedure.

The field „Total Number of Licenses“ displays the number of users and channels which are working with SwyxServer at the moment. This number results from the different licenses.

You will find more information on the user licensing procedure in Chapter Individual Licenses for SwyxWare.

In a SwyxWare for Data Center installation, this tab is not visible if the option "Use licensing server" was activated on the "General" tab. If you administer the licensing server yourself, you will find only one license here, the SwyxWare for Data Center license (see also chapter Managing licenses).