The “Properties…” Dialog:
"Rights" Tab
Different rights can be assigned to a SwyxWare user. On the one hand, it is possible to limit outgoing calls, and on the other hand the use of particular functionalities can be denied.
You can obtain more information from your administrator.
Call Permission
There are different levels for call restriction, which the administrator can variably organize, e.g.
internal calls
only calls within the SwyxWare
local calls
only calls without prefix
long distance calls
calls within the country; without international prefix
international calls
all calls with international prefix
A user's Calling Right is defined by the assigned Call Permissions profile. You can define various call restrictions e.g. only internal calls, local calls or national calls. In addition, the administrator can also block specific numbers or prefixes (e.g. chargeable prefix numbers).
Available Functions
There are various SwyxIt! functions which the administrator can allow or disable for users. These functions can be assigned via function authorizations or a specific administrator profile.
Feature Profile
The feature profile defines the selection of features which are available in principle for the user. It is possible here to grant the user rights to use advanced SwyxWare functionalities.
To change the feature profile, choose a different profile from the drop-down list. In the standard installation of a SwyxWare environment, only the "Standard" profile is available; this provides all features for the user. Different profiles are offered in the SwyxWare for Data Center : Deactivated, plain, minimal, standard and advanced.
For further information please refer to chapter Feature Profile./
| If a different feature profile is assigned to an user, this change appears in the change log. |
Available Functions
In the field "Functional Permissions:", the administrator can define which functions are available to the user by activating corresponding checkboxes. The individual highlighted function is explained in the "Description" field.
If individual functions are not included in the feature profile, they cannot be activated in the lower field either. In this case, please choose a different feature profile.
Change forwardings
A user is allowed to modify the call forwardings (Unconditional, No reply, Busy), i.e. the user can either set a number, to which the call is to be forwarded or determine that all calls will be forwarded directly to the Voicemail.
If the "Forwardings" option is deactivated, the user cannot change any of the forwarding options (immediate, delayed, if busy). The Call Routing Manager and the Graphical Script Editor are then also deactivated.
Call Routing Manager Use (CRM)
With the help of the Rule Wizard, the user himself can create a set of rules for call handling here. For further information, please refer to the documentation "Swyx Extended Call Routing".
If a user does not have permission to start the Call Routing Manager directly, then the scripts created with the Call Routing Manager will still be available to the user. He can still change his forwardings (Unconditional, No Reply, Busy). The Graphical Script Editor is likewise deactivated.
This functionality is included for SwyxWare for Data Center in the option SwyxBCR. In SwyxWare this functionality is already included in the basic version.
Graphical Script Editor Use (GSE)
In addition to the Rule Wizard of the Call Routing Manager, you are also offered a graphical representation of the rules here. The Graphical Script Editor is a component of the Option Pack SwyxECR.
If the administrator has created scripts with the the Graphical Script Editor, and you want to use these scripts for this user, you have to allow the feature profile to use the the Graphical Script Editor. In order to prevent the user from changing script, the administrator needs to deactivate the „Graphical Script Editor“ check box in the user configuration.
For further information, please refer to the documentation "Swyx Extended Call Routing".
Start Collaboration
The Collaboration function allows the user to share his or her desktop during a telephone conversation via SwyxIt!. The share takes place on the SwyxIt! user interface, in the menu "Functions | Collaboration". When the desktop is shared, the user can allow the conversation partner to access his or her computer.
For further information, please refer to the SwyxIt! documentation.
| The Collaboration function can only be executed between SwyxIt! users. Collaboration with a SwyxPhone is not possible. Both subscribers must have SwyxIt! Meeting or TeamViewer installed on their computers and must have the right to share applications. A user can only permit one application share at a time.
The collaboration function with TeamViewer only works when the SwyxIt! users are logged onto the same SwyxServer. |
For further information, please refer to the SwyxIt! documentation.
Change Local Settings
In the local configuration, users can define on which server and under which user name they log on, which email client the "Voicemail" button opens, and which voice compression is used.
The local settings for the voice terminals are made on another tab.
The local configuration cannot be performed in the SwyxWare Administration. For this reason it is possible to change the local configuration directly on the user's computer when SwyxIt! is logged off. The altered local settings become effective as soon as SwyxIt! logs on again.
For further information, please refer to the SwyxIt! documentation.
Change User Profile
Here, you can define all the settings which directly concern the user and those which the user finds on all telephony clients when he logs on to SwyxServer. These include, e.g. Speed Dials, shortcuts, ringing sounds, etc. These settings can also be made in the SwyxWare Administration under user settings.
Video calls
You specify here whether the user may receive and make video calls.
Send/receive instant messages
You specify here whether the user may send and receive instant messages with the help of SwyxIt! Messenger.
Change own user picture
If this option is activated, the user is allowed to exchange his/her own user picture.
Upload own user picture
If this option is activated, the user is allowed to upload his/her own individually chosen user picture. This option can only be activated when the option "Change own user picture" is activated.
Load Skin
The user is allowed to select a different skin.
If this option is activated, the user can change his skin, i.e. he can select another skin for the existing skins. This option is also activated when "Edit the Skin" is activated.
Edit Skin
The user is allowed to use and edit own skins with the Skin Editor.
For further information, please refer to the SwyxIt! documentation.
Record Conversation in SwyxIt!
The user can record calls that he makes withSwyxIt!.
This functionality is included in the option pack SwyxRecord.
Change settings of Mobile Extensions
If this option is activated, the user can set parallel call signaling for an external device, e.g. his own mobile phone and, integrate a mobile phone into a SwyxWare environment.
For further information, please refer to the SwyxIt! documentation.
Change number and numbers of the lines
If this option is activated, the user can determine the number of available lines and assign certain incoming calls to the desired lines.
Change settings of Mobile Extensions
Change settings for the encryption
CTI+ with external phone via phone number
Functions on a SwyxPhone
If the user uses a SwyxPhone as a terminal, then only the authorizations for "User Profile" and "Forwardings" take effect.
User Profile This affects the following functions:
Disable Secondary Call,
Incognito,
Adjust Ringing,
Call Signaling,
Setting the function keys, speed dials and line keys
The setting options for voice and ringing volume remain the same.
Call Forwardings The user can no longer change his or her settings for the forwarding options (unconditional, if busy and no reply) or for Do not Disturb (the settings for unconditional forwarding are applied).
