Tools & Traces Traces of the SwyxWare Services Tracing from Swyx Connector for Skype
Tracing from Swyx Connector for Skype
By default tracing is deactivated for Swyx Connector for Skype. For troubleshooting purposes, you can configure logging.
In the „C:\Program Files (x86)\SwyxIt!“ directory, open the „IpPbx.Client.Plugin.Lync.exe.config“ file in a text editor.
You can configure the intended trace level in the following lines:
<logger name="IpPbx.Client.ClMgr.*" minlevel="Off" writeTo="file" />
<logger name="IpPbx.Client.Plugin.Lync.*" minlevel="Off" writeTo="file" />
<logger name="IpPbx.Client.View.*" minlevel="Off" writeTo="file" />
<logger name="IpPbx.Client.ViewModel.*" minlevel="Off" writeTo="file" />
<logger name="IpPbx.Web.Client.*" minlevel="Off" writeTo="file" />
In all mentioned lines, replace the “Off” value in the “minlevel” parameter by one of the following values:
All activities are logged
All important activities are logged
Most important activities are logged
Errors and warnings are logged
Only errors are logged
Only fatal errors are logged
If you save the modified file the trace level setting takes effect immediately.
By default the trace file is stored in the „C:\ProgramData\Swyx\Traces\LyncPlugin“ directory.
Traces cannot be deleted automatically. In order to meet the valid data protection regulations, it may be necessary to delete the corresponding entries manually.
Following troubleshooting, you must deactivate tracing again (minlevel=“Off“).