help • App. I: Application Examples • SwyxIt! Classic and SwyxPhone in a terminal server environment • Configuration of  • Configure audio devices for remote desktop environment
I.2.1.1 Configure audio devices for remote desktop environment
The corresponding configuration is required both on the terminal server and on the client computer.
* 
The configuration of audio devices for Remote Desktop is only partially supported as of SwyxWare version 13.10. Only use this function for test purposes.
 
To configure the audio devices on the terminal server
1 Enter "Services" in the search field on the taskbar and confirm with the Enter key.
2 Set the start mode of the "Windows Audio" service to "Automatic" and start the service.
3 Check whether a recording device and a playback device are activated in the operating system.
4 Open the Windows command line via Start | Run.
5 Enter "gpedit.msc" in the command line to open the Group Policy Editor.
6 Configure the following policies via the "Edit policy setting" hyperlink:
Entry path
Required
Setting
Computer Configuration\
Administrative templates\
Windows Components\
RemoteDesktopServices\
RemoteDesktopService-Host\
DeviceAndResourceRedirection\
Allow audio and video playback redirection
Enabled
Computer Configuration\
Administrative templates\
Windows Components\
RemoteDesktopServices\
RemoteDesktopService-Host\
DeviceAndResourceRedirection\
Allow audio recording redirection
Enabled
Computer Configuration\
Administrative templates\
Windows Components\
App Privacy\
Let Windows apps access the microphone
Enabled,
Default for all apps: Force Allow
7 Install SwyxIt!
8 Open the Windows command line via Start | Run.
9 Enter "regedit" in the command line to open the registry editor.
10 Configure the following registry value under:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Swyx\Client Line Manager\CurrentVersion\Options\EnableRemoteAudio
REG_DWORD value=0x01
To configure the audio devices on the client computer
The audio devices that you want to use with SwyxIt! Classic are connected to the client computer.
1 Enter "Remote Desktop Connection" in the search field on the taskbar and confirm with the Enter key.
2 Select "Show options" or "Show options".
3 Select the "Local Ressourses" tab.
4 In the "Remote audio" area, click on "Settings".
5 Activate the options "Play on this computer" and "Record from this computer".
6 Open the RDP connection to the terminal server.
7 Start SwyxIt! Classic and log on to SwyxServer.
8 In SwyxIt! Classic, click on "Settings | Local configuration..." in the menu bar.
*The "Properties of..." page appears.
9 Select the "Audio mode" tab.
10 Make sure that the desired audio devices are marked as "Remote audio" in the list.
*The configuration is complete, you can use your audio devices with SwyxIt! Classic on the terminal server.