help • 9 Profiles • Function profile • Feature profiles in SwyxWare for DataCenter and SwyxON
9.2.3 Feature profiles in SwyxWare for DataCenter and SwyxON
You are already supplied with a few simple feature profiles in the standard installation of SwyxWare for DataCenter and SwyxON. The feature profiles are predefined by the provider or the reseller. Each feature profile is individually listed in the invoice.
Feature profiles normally differ in their functional range. On the other hand, such feature profiles may also differ only in the price to be calculated later.
SwyxWare for DataCenter
Feature Profile
Description
Deactivated
(Deactivated)
User with this profile cannot log in and therefore they are not able to make phone calls. Their Call Forwarding is also not activated.
So it is possible to save the configuration for users, which are absent for a long time. These users will be reported separately.
Plain
(Plain)
This profile only includes the basic functions, i.e. users with this profile are only allowed to place calls.
*SwyxBasicFunctionality
Minimal
This profile contains the basic functions for a telephony user:
*SwyxBasicFunctionality
*System Phone
*SwyxVoicemail
Standard
This profile contains the functions for a SwyxWare user:
*SwyxBasicFunctionality
*SwyxFax
*SwyxCTI
*System Phone
*SwyxBCR (Basic Call Routing)
*SwyxAdHocConference
*SwyxVoicemail
Advanced
(Advanced)
This profile contains all available functions:
*SwyxBasicFunctionality
*SwyxCTI
*SwyxFax
*SwyxVoicemail
*SwyxRecord
*SwyxBCR (Basic Call Routing)
*SwyxECR (Extended Call Routing)
*SwyxAdHocConference*
*SystemPhone
*SwyxMonitor
*Swyx Connector for Notes
*Swyx VisualContacts
*Swyx Connector for DATEV
*Swyx VisualContacts Standard/Enhanced
*SwyxCTI+
Example:
Feature profile 'Standard' has the same scope as feature profile 'Standard Special Promotion'. The standard price is calculated for feature profile 'Standard', while the feature profile 'Standard Special Promotion' is at a reduced rate. The provider can now differentiate in the invoice between these two technically identical profiles, and charge the customer different rates.
The administrator of a customer (customer administrator) can deactivate functions that are included in a feature profile for a specific user. If a function is not included in this profile, it cannot be activated by the customer administrator.
Example:
The feature profile 'Standard' includes Call Routing Manager and SwyxFax, while the feature profile 'Minimal' includes neither of these functions. Now, the customer administrator assigns the "Standard" profile to the user, so he/she can use SwyxFax . Because of this, the customer administrator deactivates the Call Routing Manager checkbox in the field "Functional Permissions and Features overview" on the "Rights" tab. Now the user can use SwyxFax, but not edit redirection rules himself with Call Routing Manager. Rules created by the administrator with the Call Routing Manager can be activated for this user, however. The feature profile 'Standard' is entered in Reporting and charged by the provider.
Example, 'Use use of the Graphical Script Editor.':
The 'Standard' profile does not include use of the Graphical Script Editor., the 'Advanced' profile does contain the use of the Graphical Script Editor..
If the administrator chooses the 'Standard' profile for User A, he cannot permit him use of the Graphical Script Editor., since it is not included in the profile. If he assigns User B the 'Advanced' profile, the administrator can make use of the Graphical Script Editor. available for User B, by activating use of the Graphical Script Editor. in the administration. This allows User B to create or edit scripts with use of the Graphical Script Editor.. If Graphical Script Editor is not activated in the administration (e.g. if the user only has a SwyxPhone), scripts created e.g. by the administrator may still run for this user. This is not possible for User A.
The profile "Advanced" will be assigned to new users. If you want to assign automatically a different profile to new users, e.g. the profile "Minimal", you have to configure this in the properties of the profile "Minimal".
The profile "No Features" is assigned to the preconfigured users "Conference" ; the profile "Advanced" to the user "Operator".
SwyxON
Feature Profile
Description
Deactivated
(Deactivated)
User with this profile cannot log in and therefore they are not able to make phone calls. Their Call Forwarding is also not activated.
The usage report records the total number of users ordered, even if these users are allocated the function profile "Deactivated".
Feature Profile M
This profile contains the functions for a SwyxWare user:
*SwyxBasicFunctionality
*SwyxCTI
*SwyxCTI+
*SwyxBCR (Basic Call Routing)
*SwyxAdHocConference
*SwyxVoicemail
Feature Profile L
This profile contains the functions for a SwyxWare user:
*SwyxBasicFunctionality
*SwyxCTI
*SwyxCTI+
*SwyxFax
*SwyxBCR (Basic Call Routing)
*SwyxECR (Extended Call Routing)
*SwyxAdHocConference
*SwyxVoicemail