25 SwyxCTI and SwyxCTI+
With SwyxIt! Classic in CTI mode (CTI SwyxIt!), you can control phones from your computer..
With SwyxCTI the following options are available:
CTI SwyxIt! controls a SwyxPhone
CTI SwyxIt! on a terminal server controls SwyxIt! Classic
Additionally, the SwyxCTI+ option contains the following functions:
CTI SwyxIt! controls a third-party telephone, such as a DECT telephone
CTI SwyxIt! controls an external telephone via its call number
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You need an appropriate license for the use of the SwyxCTI+ option.
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If you use SwyxCTI+ in combination with SwyxWare for DataCenter, you have to activate "SwyxCTI" and "SwyxCTI+" in the standard feature profile.
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In column "CTI+" of SwyxWare Administration user list, you can see if CTI+ is configured for a user. The number of users cannot be bigger than the number of available SwyxCTI+ licenses.
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