help • 3 User interface • VisualContacts
3.9 VisualContacts
Swyx VisualContacts offers you the chance to access contact data such as names, addresses, numbers, images and customer-specific information, efficiently and individually.
The Swyx VisualContacts functions are displayed under the following prerequisites:
*The Swyx VisualContacts plugin is activated
*You have a valid Swyx VisualContacts license
In the settings you can define for which types of calls the automatic search should be started. For a type of call for which the automatic search has been set, the entries found for the corresponding caller are automatically displayed on the Swyx VisualContacts interface in the Swyx Connector for Microsoft Teams.
Automatic search can be set for the following call types:
*Incoming calls
*Outgoing calls
*External calls
*Internal calls
For more information, see 13 VisualContacts and DATEV.
To search for contacts
1 Click on in the menu bar.
2 In the field Search enter the search term or a phone number.
*The search starts automatically.
3 Click on the arrow to the right of the desired entry to access all the information stored in this contact (names, addresses, phone numbers, pictures, customer-specific information, etc.).