The conversations are stored by default on your PC under application data, or in a directory specified by the administrator. You can change this directory, if this is permitted by the administrator. You will also see whether all conversations are recorded or whether you can record your conversations yourself as needed. The corresponding checkboxes are greyed out because only the administrator can change the settings.
To define the directory for the recorded conversations
1 Click on and on User profile.
or
1 Press the key combination Alt + Shift + U.
The Properties of... window appears, which contains several tabs with settings.
2 Select the Conversation recording tab.
3 Click on under Store files to, to search for the directory you want.
The option is automatically activated as soon as the field contains a directory.
If the recordings should be stored in a standard directory preset by the administrator, activate the option “Use Server Settings". If your administrator has used the standard settings, your recordings will then be stored in your Windows user directory (usually on your local PC). Enter the following address into your Windows Explorer to start the directory: