help • 8 SwyxIt! Functions in Detail • Project Codes
8.12 Project Codes
SwyxWare can record the data of individual telephone calls in CDRs (Call Detail Records) and assign different project codes to them. This data can then be evaluated later. See also help.enreach.com/cpe/14.00/Administration/Swyx/en-US/index.html#context/help/CDR_$.
To associate a call to a project, you must enter the assigned project code before making the call.
The use of project codes is also possible when dialing from Outlook.
To assign a call to a project
1 Enter '*' and then the project code.
2 End the entry of the project code with '#'.
3 Then immediately dial the destination number as usual.
*The project code will now be recorded in the Call Detail Record (CDR) by SwyxWare.
You can also, for example, assign a project code to a Speed Dial (e.g. *123#, Option: activate Clear display before calling and deactivate Immediate dial) and then assign a corresponding contact partner to a second Speed Dial button (e.g. 00123 4567, please do not activate Clear display before calling here). If you would now like to assign a conversation with your contact partner to a project, press the Speed Dial with the code first and then the button with the telephone number.
To assign a call to a project when dialing from Outlook or Lotus/IBM/HCL Notes
1 Select the contact and click on the SwyxIt! symbol.
*The following window appears: SwyxIt! Phone Dialer.
2 Enter a project code or select a project code from the drop-down list.
3 Then click on Dial behind the number you would like to use.
4 The number entered, preceded by the project code, will be dialed.
*The project code will now be recorded in the Call Detail Record (CDR) by SwyxWare.