Installing SwyxIt! outside the company network

help • 15 Installing and Uninstalling SwyxIt! • Installing SwyxIt! outside the company network

15.5 Installing SwyxIt! outside the company network

If SwyxIt! is connected to the SwyxServer via a remote connection (WAN), the voice compression has to be configured according to the minimum bandwidth. The highest audio quality should always be used, if a sufficient data transmission rate is available for SwyxIt!. In case of a transmission rate lower than 84 kbit/s (during upload or download), voice compression has to be used.

All of the other necessary settings will be made by the administrator in SwyxServer.

To configure SwyxIt! for a WAN connection

1 Click on

and on Local Settings.

1 Press the key combination Alt + Shift + L.

A pop-up window opens where you can configure the settings.

2 Select the Local Settings tab.

3 Select a bandwidth in the voice codec field that corresponds to the bandwidth of the connection.

There are no limitations to the functionality of the telephony client when using a HomeOffice connection. Please remember that starting SwyxIt! and playing and listening to announcements can take some time because in these cases the necessary files must be loaded from SwyxServer via the WAN connection. Saving recordings may take longer and use additional bandwidth, if the directory for the recorded calls are not locally stored on the user PC.