help • 10 SwyxIt! Classic Functions in Detail • Call Signaling and Pickup
10.13 Call Signaling and Pickup
In the case of a signaled call, you will be shown that another user or a group has received a call. Signaling is set up by the administrator. You can pick up a signaled call.
A call is signaled as follows:
*A call symbol with a “Call signaling” information balloon will appear in the Windows taskbar, containing the number and the name of the caller. (You can also deactivate the call notification in the taskbar in the user profile). See also 10.13.1 Configuration of Call Signaling.
*The Pick up button is active.
*If you have set a Speed Dial with the called subscriber, the symbol will blink.
*If the call is not picked up by the subscriber originally called, you will hear a beep after 10 seconds.
 
To pick up a signaled call
To pick up the call,
1 double-click on the call symbol in the tray (taskbar)
Or
1 lift the handset.
2 Click on the Pick Up button or on the Speed Dial.
The speakers and the microphone are cleared or the SwyxIt! Handset or the SwyxIt! Headset is activated so that you can speak with the caller.
To pick up a phone call if you are currently involved in a different phone call
1 Click on the Pick Up button or on the blinking green Speed Dial on the SwyxIt! Classic user interface.
Or
1 Select a second line (Call Swap) and then click on the Pick Up button.
Or
1 Use Drag & Drop to move the Pick Up button to a free Line button
Or
1 double-click on the call symbol in the tray (taskbar)
The previously active connection is put on hold, the subscriber hears music on hold, and the incoming call is picked up.
* 
A call can also be picked up by opening the context menu of the respective Speed Dial and selecting the entry "Pick up Call".
 
If several subscribers, whose calls are signaled to you, receive a call at the same time, only one name will be shown in the status bar. The other calls will only be indicated on the corresponding Speed Dials. If you would like to pick up one of these calls, use the corresponding Speed Dial and lift the handset.