10.14.3 Particularities in case of Collaboration with TeamViewer
In certain scenarios the communication behaviour between SwyxIt! Classic and TeamViewer is different:
If you start a collaboration session within SwyxIt! Classic, and TeamViewer is not active and/or you are not logged on with your TeamViewer account, you have to log on as “Organizer” in the TeamViewer window by clicking on “log on as organizer”, if you want to start a TeamViewer session. Participants of a TeamViewer session do not need a TeamViewer account.
The collaboration session remains active on the organizer side, if the participants ends the session. The session thus has to be manually ended by the organizer.The collaboration button on the participant side remains “blocked” (red), until the call has been ended within SwyxIt! Classic, irregardless if the TeamViewer sessions is still active or not.The collaboration session remains active after the call has been ended. The TeamViewer window has to be closed manually by all session participants.