6.1.8.2 Defining a Default Line for Outgoing Calls
You can define a standard line. This will be used for all outgoing calls unless you select explicitly another line for a call. This is helpful especially when your SwyxIt! Classic is coupled with another application, such as a customer database system (TAPI or ClientSDK).
To define a standard line
1 Click with the right mouse button on the Line button which should be used as default for all outgoing calls.
2 In the context menu (right mouse button), choose the option "Use as Default Line".
The option "Use as Default Line" is now shown with a check mark in the context menu.
To remove the definition of a standard line, repeat this process. The check mark in front of the option "Use as Default Line" will disappear.
If you want to use a different line as the standard line, simply define this as a standard line. The option "Use as Default Line" will then be removed automatically from the previous standard line.
Behavior of the standard line in conjunction with other functions
Call Swap
If you have a call on a line which is not the standard line, the standard line will be activated in the call swap.
Changing Skins
If you have less lines available after changing the skin, and the default line is no longer available (e.g. line 3 is the default line, but the new skin has only 2 line buttons), SwyxIt! Classic behaves as if no default line was defined.
"Callback on busy"
The "Callback on busy" function always uses the same line as for the original call, even when a different line is defined as default.
CTI
If you have defined a standard line, this also affects a SwyxPhone controlled by CTI.