Context Menu for the Line button

help • 6 Lines • Functions of the Line Button • Line State • Context Menu for the Line button

6.2.1.1 Context Menu for the Line button

If you click with the right mouse button on the Line button, the context menu will appear. The context menu depends on the state of the line.

Free - line is inactive (no existing call)

Menu Command	Explanation
Hook off and Dial	The handset is lifted. You can enter the number of the subscriber you would like to call, using the keyboard or the numeric keypad.
Disable line	The line is disabled for incoming calls during a wrap-up time (6.1.7 Disabling Lines (Wrap-up Time)).
Insert	The Clipboard contents are used as the telephone number and this number is dialed.
Use as Default Line	Use this option to define a default line. This will be used for all outgoing calls unless you select explicitly another line for a call.
Help	Open the Online Help.
Properties	Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on Line button	Switching to the “Hook Off” state.

Hook off – you hear either an idle tone or a stuttered dial tone and you can begin dialing

Menu Command	Explanation
Cancel Call	The line is once again free (inactive).
Insert	The Clipboard contents are used as the telephone number and this number is dialed.
Help	Open the Online Help.
Properties	Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on Line button	Disconnect Call. The line is once again free (inactive).

Dialing - the dialing procedure is executed

Menu Command	Explanation
Cancel Call	The line is once again free (inactive).
Insert	The contents of the Clipboard are attached to the previously entered number.
Help	Open the Online Help.
Properties	Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on Line button	Disconnect Call. The line is once again free (inactive).

Incoming call – it is ringing on this line

Menu Command	Explanation
Pick up Call pick up call	You pick up the call. The line becomes active.
Reject Call	The call is rejected without being picked up first, and forwarded to the Voice Box. The line is once again free (inactive).
Transfer to Number/URI...	The call will be forwarded to the number/URI to be entered.
Transfer to Voice Box...	The call is forwarded to the Voice Box.
Create journal entry	You can create a journal entry in Outlook for the current call.
Show Contact	You can show an Outlook Contact or create a new one for the current call.
Use as Default Line	Use this option to define a default line. This will be used for all outgoing calls unless you select explicitly another line for a call.
Copy	Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Help	Open the Online Help.
Properties	Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on Line button	Picking up a call. If you currently having a telephone conversation, this call will be held. Your conversation partner hears music on hold.

Outgoing call (Ringing) - the telephone of the subscriber being called rings

Menu Command	Explanation
Cancel Call	The line is once again free (inactive).
Transfer/Call transfer	The call will be forwarded to the line on hold (Blind Call Transfer).
Transfer to	Transfers the currently active line to one of the lines on hold.
Request Callback	Your callback request will be entered in the called subscriber’s caller list. The callback request will also be entered in your own callback list. The line is once again free (inactive). This is only possible internally.
Create journal entry	You can create a journal entry in Outlook for the current call.
Show Contact	You can show an Outlook Contact or create a new one for the current call.
Copy	Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Help	Open the Online Help.
Properties	Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on Line button	Disconnect Call. The line is once again free (inactive).

Outgoing Call (Call Waiting) call waiting is signaled at the subscriber

Menu Command	Explanation
Cancel Call	The line is once again free (inactive).
Transfer/Call transfer	The call will be forwarded to the line on hold (Blind Call Transfer).
Transfer to	Transfers the currently active line to one of the lines on hold. This option is only available if at least one line is on hold.
Request Callback	Your callback request will be entered in the called subscriber’s caller list. The callback request will also be entered in your own callback list. The line is once again free (inactive). This is only possible internally.
Create journal entry	You can create a journal entry in Outlook for the current call.
Show Contact	You can show an Outlook Contact or create a new one for the current call.
Copy	Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Help	Open the Online Help.
Properties	Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on Line button	Disconnect Call. The line is once again free (inactive).

Outgoing Call (Busy) - you hear the busy signal

Menu Command	Explanation
Cancel Call	The line is once again free (inactive).
Request Callback on busy	Your callback request will be entered in the called subscriber’s caller list. The callback request will also be entered in your own callback list. The line is once again free (inactive). This is only possible internally.
Create journal entry	You can create a journal entry in Outlook for the current call.
Show Contact	You can show an Outlook Contact or create a new one for the current call.
Copy	Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Help	Open the Online Help.
Properties	Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on Line button	Disconnect Call. The line is once again free (inactive).

The connection is active – you can speak

Menu Command	Explanation
Hold	The connection is put on hold. Your conversation partner hears music on hold.
Disconnect Call	The line is once again free (inactive).
Transfer/Call transfer	Connects two subscribers to one another. The active call is transferred to the call on hold. Both of your lines will become inactive.
Transfer to	Transfers the currently active line to one of the lines on hold. This option is only available if at least one line is on hold.
Transfer to Number/URI...	You can enter a new number and the call will then be transferred to this number.
Conference (All Lines)	All lines (the active one and all lines on hold) are added to a conference.
Start Conference on this Line	The active line becomes the Conference line. Other lines can then be added to this conference.
Request Callback	Your callback request will be entered in the called subscriber’s caller list. The callback request will also be entered in your own callback list.
Copy	Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Insert	Transfers Clipboard contents. You can use this method, for example, to transmit your PIN in order to listen to your home answering machine messages.
Create journal entry	You can create a journal entry in Outlook for the current call.
E-Mail	A new e-mail message containing information of the call (name of the person called, number, time of the call) will be created.
Show Contact	You can show an Outlook Contact or create a new one for the current call.
Help	Open the Online Help.
Properties	Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on Line button	Puts a telephone call on hold. Your conversation partner hears music on hold.

On Hold – your conversation partner hears music on hold

Menu Command	Explanation
Pick up Call	Re-activates a telephone call on hold.
Disconnect Call	The line is once again free (inactive).
Transfer/Call transfer	Connects two subscribers to one another. The active call is transferred to the call on hold. Both of your lines will become inactive.
Transfer to	Transfers the currently active line to one of the lines on hold. This option is only available if at least one line is on hold.
Transfer to Number/URI...	You can enter a new number and the call will then be transferred to this number.
Conference (All Lines)	All lines (the active one and all lines on hold) are added to a conference.
Start Conference on this Line	The active line becomes the Conference line. Other lines can then be added to this conference.
Create journal entry	You can create a journal entry in Outlook for the current call.
Show Contact	You can show an Outlook Contact or create a new one for the current call.
Copy	Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Help	Open the Online Help.
Properties	Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on Line button	Re-activates a telephone call on hold.

CallTransfer(Blind Call Transfer)

Menu Command	Explanation
Pick up Call	Re-activates a transferred telephone call.
Disconnect Call	The line is once again free (inactive). The forwarded connection will be created.
Create journal entry	You can create a journal entry in Outlook for the current call.
Show Contact	You can show an Outlook Contact or create a new one for the current call.
Copy	Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Help	Open the Online Help.
Properties	Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on Line button	Re-activates a transferred telephone call.

Conference - you are participating in the conference

Menu Command	Explanation
Hold	The Conference line is on hold, all other conference participants can continue to speak to one another.
End Conference	You end the conference for all participants. This is only possible if you initiated the conference.
Conference (All Lines)	All lines (the active one and all lines on hold) are added to a conference.
Add to Conference	You can select the line, which you would like to add to the existing conference.
Create journal entry	You can create a journal entry in Outlook for the current call.
Copy	Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Help	Open the Online Help.
Properties	Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on Line button	The Conference line is put on hold.

Conference on Hold - The conference is on hold, the other participants can continue to speak to one another

Menu Command	Explanation
Pick up Call	Re-activates a conference on hold.
End Conference	You end the conference for all participants. This is only possible if you initiated the conference.
Conference (All Lines)	All lines (the active one and all lines on hold) are added to a conference.
Add to Conference	You can select the line, which you would like to add to the existing conference. The Conference line is then active.
Create journal entry	You can create a journal entry in Outlook for the current call.
Copy	Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Help	Open the Online Help.
Properties	Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on Line button	The Conference line is activated again.

Disconnected - The conversation partner has gone on hook

Menu Command	Explanation
Hook On	The handset is put on the hook. The line is once again free (inactive).
Use as Default Line	Use this option to define a default line. This will be used for all outgoing calls unless you select explicitly another line for a call.
Help	Open the Online Help.
Properties	Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on Line button	The handset is lifted. You can enter a number/URI via the keyboard or the numeric keypad.

Disabled - The line is temporarily disabled for incoming calls

Menu Command	Explanation
Hook off and Dial	The handset is lifted. You can enter the number of the subscriber you would like to call, using the keyboard or the numeric keypad.
Enable Line	Releases the line once again for incoming calls.
Insert	The Clipboard contents are used as the telephone number and this number is dialed.
Use as Default Line	Use this option to define a default line. This will be used for all outgoing calls unless you select explicitly another line for a call.
Help	Open the Online Help.
Properties	Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on Line button	The handset is lifted. You can enter a number/URI via the keyboard or the numeric keypad.

Intercom – You are being spoken to

Menu Command	Explanation
Pick up Call	The Intercom becomes a connection, i.e. you can answer the call partner. The line returns to the normal call state. If the handset is still on hook, a switch to the "Handsfree" mode will be made if possible.
Reject Call	The active connection will be terminated.
Create journal entry	You can create a journal entry in Outlook for the current call.
Show Contact	You can show an Outlook Contact or create a new one for the current call.
Use as Default Line	Use this option to define a default line. This will be used for all outgoing calls unless you select explicitly another line for a call.
Copy	Adds the information of the line button (Number, Call partner's name) to the Clipboard.
Help	Open the Online Help.
Properties	Configuring this Line Button (6.2.2 Configuring a Line Button).
Click on Line button	The line returns to the normal call state. If the handset is still on hook, a switch to the "Handsfree" mode will be made if possible.