help • 3 Logon and Logoff • Reset password
3.6 Reset password
If you forget your password, you can reset it.
Requirements
To reset the password, the following settings of the SwyxServer and the SwyxWare user are required:
1 Configuration of the email server
2. Configuration of email address of the user
To set your password
1 Click in the login window of SwyxIt! Classic on the button Forgot password.
*You will be redirected to the Swyx Control Center dialog.
2 Enter your email address or your SwyxWare username and click on Reset Password.
*The page Reset Password opens.
3 Enter your new password in the field New Password and repeat your entry in the field Confirm new password. For minimum password requirements, see 3.5.1 Complex passwords.
4 Click on Change password.
*The password is changed.
* 
It is not possible to reuse the last three passwords if the option Force complex user password and password history is enabled for the user.
 
If you are logged in, you can change your password at any time, see 3.5 Changing your password.
Password reset by the administrator
A user's password can also be reset by the administrator. The password will then be deleted and the user will no longer be able to log on to SwyxServer. The user's existing login session will be automatically terminated within one hour. The user will receive an email with the URL to the Swyx Control Center dialog (SCC URL) where he can reset his password.
* 
The password reset link is only valid for 24 hours.
If the user has not changed his password before the validity period has expired, the password must be reset again. A new email with the link will be sent, or the administrator can send the generated SCC URL with the user token directly to the user.