help • 14 Microsoft Outlook – Telephoning with SwyxIt! Classic • SwyxIt! Classic and Microsoft Outlook • Displaying and creating Outlook Contacts during a call
14.2.6 Displaying and creating Outlook Contacts during a call
You can configure Outlook in such a way that an Outlook Contact is automatically displayed and/or created for telephone calls (14.2.5 Using Outlook Contacts for Incoming Calls).
If you have disabled this function in general or enabled it for certain calls only, you can display and/or create an Outlook Contact for the respective caller during a call (or even during the ringing tone). If no contact is present, a new Contact is created, but not yet saved directly. You can then process the new Contact as necessary in Outlook and save it.
To open an Outlook Contact during a call
You receive a call or have just dialed a subscriber or you are currently on a call, and you want to create or display an Outlook Contact for this call.
1 In the "Functions" menu or the context menu of the relevant line button, select the option "Show contact".
An existing Outlook Contact is opened, or a new contact is created. A call is correlated to a contact by means of the number.
2 When you have created a new contact, adjust it as necessary and save it in Outlook.