help • 17 Phone Control via PC with SwyxCTI and SwyxCTI+  • Ending CTI mode
17.6 Ending CTI mode
To end the CTI mode
1 Click on “Settings | CTI..." in the menu bar.
2 By deactivating the option "Also deliver calls to this number when SwyxIt! Classic is not running or CTI is deactivated”, you ensure that incoming calls are no longer forwarded to the external phone after the CTI mode is deactivated.
3 Deactivate the check box "Use CTI to control a device" and click on "OK".
The paired device will be disconnected and SwyxIt! Classic is not in the CTI mode anymore.
See also 17.4 SwyxIt! Classic controls an external phone.
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The CTI Mode cannot be ended via the controlled devices, but only from CTI SwyxIt!.
 
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If the checkbox “Activate CTI” is greyed out, and you cannot close the CTI mode, please contact your administrator.