8 Forwarding
This chapter describes the use and configuration of call forwarding. SwyxIt! Classic offers various easy ways to forward calls:
to another user
to Voice Box
to an external device
immediately or delayed
when busy
Different types of forwarding can be enabled simultaneously. The appropriate forwarding will be automatically used in each case.
When you want to forward a call to an external device you can define a Parallel Call or integrate a SwyxIt! Mobile into your system.
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The use of the Call Routing Managers and the Graphical Script Editor must be cleared for you by the administrator.
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