help • 9 Voice Box and Remote Inquiry • Recording, Listening to and Editing Voice messages • Editing Recorded Message
9.1.2 Editing Recorded Message
After recording the voice message, the caller can check the recording and, if necessary, re-record the message. The menu for this is played after the recording has been completed.
The recording of a voice message is stopped
*when the caller goes on hook (In this case there are no further editing options, the voice message is delivered directly.)
*after the maximum recording time has expired
*after a pause in conversation of five seconds
*after entry of ‘#’.
The following options are available here:
DTMF entry
Explanation
Cancel the voice message and forward to the operator desk
Save and send the recorded message
Listen to the recorded message
Re-record a voice message. The previous message will be deleted.
Start the Remote Inquiry if this has been configured.
The selection of the menu items takes place via the DTMF tones the caller enters with his telephone.