CDR for a Transferred Call

help • App. A: Call Detail Records (CDR) • Examples for CDR • CDR for a Transferred Call

A.2.4 CDR for a Transferred Call

User C (number +44204777101) calls user A (number +4416012345678) and puts this call on "Hold". User C then calls user B (+44521087654321) and speaks with him. User C then connects users A and B to one another. Due to the fact that user C initiated both calls, he will be charged for the costs for both calls. This results in three CDRs, which can all be used for cost calculation.

CDR 1 (Call from C to A)

Attribute	Content
CallID	3
OriginationNumber	"+44204777101"
OriginationName	"User C"
CalledNumber	"+4416012345678"
CalledName	"User A"
StartTime	"13.08:24"
ConnectTime	"13.08:45"
EndTime	"13.15:44"
Currency	"EUR"
Costs	"1.23"
State	"Transferred"
AOC	"1"
OriginationDevice	""
DestinationDevice	"SwyxGate1"
TransferredToCallID	8
TransferDate	"19.11.2012"
TransferTime	"13.10:06"
DisconnectReason	CallTransferred

CDR 2 (Call from C to B)

Attribute	Content
CallID	7
OriginationNumber	"+44204777101"
OriginationName	"User C"
CalledNumber	"+44521087654321"
CalledName	"User B"
StartTime	"13.09:34"
ConnectTime	"13.09:56"
EndTime	"13.03:48"
Currency	"EUR"
Costs	"4.33"
State	"Transferred"
AOC	"1"
OriginationDevice	""
DestinationDevice	"SwyxGate1"
TransferredToCallID	8
TransferDate	"19.11.2012"
TransferTime	"13:10:06"
DisconnectReason	CallTransferred

CDR 3 (Transferred Call; A Speaks to B)

Attribute	Content
CallID	8
OriginationNumber	"+4416012345678"
OriginationName	"User A"
CalledNumber	"+44521087654321"
CalledName	"User B"
StartTime	"13:10:06"
ConnectTime	"13:10:07"
EndTime	"13:15:44"
Currency	""
Costs	""
State	"Connected"
OriginationDevice	"SwyxGate1"
DestinationDevice	"SwyxGate1"
TransferredByNumber	"+101"
TransferredByName	"User C"
TransferredCallID1	3
TransferredCallID2	7