help • App. K: Devices • Terminal Devices from Third Party Manufacturers • SIP Devices
K.3.1 SIP Devices
SIP Devices of SwyxWare are supported. The following supplementary services are offered:
*Outgoing Calls
*Incoming Calls
*Fax T.38
*Call Swap, active
From the device it is possible to switch between an active call and a call on hold.
*Call Swap, passive
The device can be put on hold by the conversation partner and activated once again.
*Call Forwarding, Unconditional
The device calls another user, who then immediately forwards this call.
*Call forwarding, No reply
The device calls another user, who then immediately forwards this call with a delay.
*Call Forwarding Busy
The device calls another user, who then immediately forwards this call because the line is busy.
*Hold, active
It is possible to put a call on hold from the device.
*Hold, passive
The device can be placed on hold.
*Call Transfer, active
You can transfer a call directly from the device.
*Blind Call Transfer, active
You can conduct a blind transfer a call directly from the device.
*Call Transfer, passive
The device can be transferred.
*Conference, active
You can begin a conference directly from the device.
*Conference, passive
The device can be added to a conference.
*Call Waiting
An additional call can be signaled to the device (Call Waiting).
*Group Call
The device can be a member of a group.
*Second Log On
The device can be used as a second device (parallel operation).
*Sending and receiving DTMF tones
It is possible to send or receive DTMF tones from the device. These are sent via SIP INFO (out-band) and are Cisco-compatible; RFC2833 and in-band in the RTP data stream are not supported by SwyxWare.
In case of issues with third party devices, please consult the third party manufacturer or the Swyx forum.