help • 9 Profiles • Administration profiles • Administrators in SwyxWare for DataCenter and SwyxON
9.3.1 Administrators in SwyxWare for DataCenter and SwyxON
In SwyxWare for DataCenter and SwyxON, a general distinction is made between the provider and reseller or partner level on the one hand as well as the customer's won administrators on the other hand.
Providers and Resellers/Partners
These administrators configure SwyxWare for DataCenter or SwyxON for all customers. The following specific administration levels arise:
Administration profile
Solution
Description
System Administrator
SwyxWare for DataCenter
These administrators have unrestricted access to SwyxWare for DataCenter. The target group is the administrators of the provider or the reseller. Local administrators of the Windows Server always have the rights of a SwyxWare for DataCenter administrator. Further Windows user accounts can be added. These administrators also have the right to assign administration profiles to other users.
Backoffice Administrator
SwyxWare for DataCenter
These administrators have all the necessary rights for configuring SwyxWare for DataCenter. Above all, these administrators can create or alter feature profiles. The only exception is the configuration of users and groups.
Reseller Administrator
SwyxWare for DataCenter
This administrator profile is provided specifically for resellers. It allows complete configuration of a SwyxServer. The only exception is the configuration of trunks and trunk groups.
Reseller Administrator Limited
SwyxWare for DataCenter
This administrator profile differs from the "Reseller Administrator" profile in the following aspects:
*- no permission for configuring CDRs
*- restricted permission for configuring trunk recordings
*- restricted permission for configuring trunk group profiles
*- permission for configuring trunk number signalling
For more information on provider and partner administrators in SwyxON see help.enreach.com/swyxon/1.00/Partner/Swyx/en-US/index.html#context/help/admin_profiles_$.
Customers
Customer level administrators are entered by the provider or reseller or partner, providing the customer the opportunity to administrate his telephone system himself.
The following specific options arise:
Administration profile
Solution
Description
Advanced UC Tenant Administrator
SwyxON
These administrators manage their UC tenant as well as the objects created on it, including trunk groups and trunks.
UC Tenant Administrator
SwyxON
These administrators manage their UC tenant as well as the objects created on it, excluding trunk groups and trunks.
Customer Administrator
(Customer Administrator)
SwyxWare for DataCenter
This administrator has the maximum possible rights for a customer. He can undertake all necessary configurations for his front end server. The only exceptions here are the trunks and trunk groups, and the feature profiles.
User Administrator
(User Administrator)
SwyxWare for DataCenter
This administrator can change all properties of users and groups. These rights are typically needed by an administrator who is not meant to change the system configuration.
Call Status Operator
(Call Status Operator)
SwyxWare for DataCenter
This administrator can see the current call status in the administration, e.g. whether any calls are currently made. This option is of interest to an administrator who e.g. wants to suspend the computer, and can thus find out whether calls are still in progress.
Phonebook Operator
(Phonebook Operator: Editing the global phonebook)
*SwyxWare for DataCenter
*SwyxON
With this right, you can only edit the global phonebook, e. g. add or change important phone numbers for the whole company.
Granting of rights
Dependent on his own position within the rights hierarchy, an administrator can assign administration rights himself. Please see the following table for details:
Own administrator profile
Solution
Assignable profiles
Advanced UC Tenant Administrator
SwyxON
Advanced UC Tenant Administrator
UC Tenant Administrator
Phonebook Operator
UC Tenant Administrator
SwyxON
UC Tenant Administrator
Phonebook Operator
System Administrator
SwyxWare for DataCenter
All profiles:
System Administrator
Backoffice Administrator
Reseller Administrator*
Customer Administrator
User Administrator
User Operator
Call Status Operator
Phonebook Operator
Backoffice Administrator
SwyxWare for DataCenter
No profile, since this administrator cannot change any users or groups
Reseller Administrator
SwyxWare for DataCenter
Reseller Administrator
Reseller Administrator Limited
Customer Administrator
User Administrator
User Operator
Call Status Operator
Phonebook Operator
Customer Administrator
SwyxWare for DataCenter
Customer Administrator
User Administrator
User Operator
Call Status Operator
Phonebook Operator
User Administrator
SwyxWare for DataCenter
User Administrator
User Operator
Call Status Operator
Phonebook Operator
User Operator
Call Status Operator
Phonebook Operator
No Administrator
SwyxWare for DataCenter
No profile, since this administrator cannot change any users or groups
Phonebook Operator
No Administrator
SwyxON
No profile, since this administrator cannot change any users or groups