7.5.13 The "Charges" Tab
After each call unit a call-charge pulse is transmitted from the public telephone network (AOC=Advice of Charge). This pulse can be used for charging information. On the "Charges" tab you can configure the currency to be used for displaying the charges and the costs per call unit.
In SwyxWare for DataCenter and SwyxON, contact your service provider about fees.
The way in which information is transmitted via pulses can vary depending on the telecommunication provider. Each pulse can transmit three types of information: the number of units spent, the price per unit and the currency. Not all of this information can be transmitted (e.g. in most cases, Deutsche Telekom delivers only the number of spent units, whereas units and the price are transmitted in Switzerland). In cases in which only the number of charged units is transmitted, SwyxServer uses the values configured here in order to calculate the charges.
Please note that, when calculating the charges, the information delivered by the pulse have priority compared to the information specified here.
These charges will be displayed in the Call Detail Records, on the telephony client and on SwyxPhone.
If you leave the field for the unit charge empty or if you enter the value ‘0’ no charges will be displayed.