help • 3 User interface • Call recordings
3.8 Call recordings
With the appropriate authorizations, you can record calls in SwyxIt!. You can play your recordings directly with SwyxIt!.
You have the following options on the Call recordings tab:
*display and listen to the recordings
*dial the conversation partner
Information on the Call recordings
Further information about the calls is shown:
Status
Explanation
Name/Number
Name/phone number of the caller
Date/Time
Time of the call
Call duration
The duration of the call recording is specified here.
To listen to your Call recordings
1 Click on in the menu bar.
*The overview of your Call recordings appears.
2 Move the mouse pointer over the desired call recording and click on .
*The Call recording is played.
To delete a Call recording
1 Click on in the menu bar.
*The overview of your Call recordings appears.
2 Click on to delete all displayed Call recordings.
or
2 Click on one or more entries and then on to delete only the selected call recordings.
3 Confirm the deletion by clicking on Delete.
*The selected Call recordings are deleted.
For more information, see 8.12 Conversation recording.
To start a call from the Call Recordings
1 Click on in the menu bar.
*The overview of your Call recordings appears.
2 Move the mouse pointer over the desired entry and click on .
or
2 Double-click on the desired entry.
*The call is initiated.