help • 4 Telephoning with SwyxIt! - First Steps • Directly forwarding a call
4.9 Directly forwarding a call
When you are receiving a call you can transfer this call to another subscriber or to your Voice Box without accepting it. You can use the Drag & Drop function or the functions of the context menu of the line key in the call control window.
To transfer a call without accepting
You are receiving a call.
1 Drag & drop the line key of the incoming call onto a speed dial or a list entry (Phonebook, Call Journal, Voice Box or Call Recordings...).
*The call is immediately forwarded to the relevant contact.
Or
1 Click on the line button.
*The call is immediately forwarded to the Voice Box.
Or
1 Click on to open the call control window.
2 Right-click on the line which is being used for the incoming call.
*A context menu will open.
3 You have now two options:
*Click on Transfer to Voice Box to transfer the call to your Voice Box.
*Click on Transfer to Number to transfer the call to another subscriber. You can then enter the number of the subscriber or dial from the phonebook.
*The call will be forwarded immediately.