help • 5 Lines • Telephony Functions • Use of a specific line • Defining a Default Line for Outgoing Calls
5.1.8.2 Defining a Default Line for Outgoing Calls
You can define a standard line. This will be used for all outgoing calls unless you select explicitly another line for a call. This is helpful especially when your SwyxIt! is coupled with another application, such as a customer database system (TAPI or ClientSDK).
To define a standard line
1 During a call, click on the button .
Or
1 Double-click in the tray (taskbar) on .
*The Call Control Window opens.
1 Click with the right mouse button on the Line button which should be used as default for all outgoing calls.
2 In the context menu (right mouse button), choose the option Use as Default Line.
*The option Use as Default Line is now shown with a check mark in the context menu.
To remove the definition of a standard line, repeat this process. The check mark in front of the option Use as Default Line will disappear.
If you want to use a different line as the standard line, simply define this as a standard line. The option Use as Default Line will then be removed automatically from the previous standard line.
You can also define the standard line via the configuration of the Line button. See also 5.2.2 Configuring a Line Button.
Behavior of the standard line in conjunction with other functions
Call Swap
If you have a call on a line which is not the standard line, the standard line will be activated in the call swap.
"Callback on busy"
The "Callback on busy" function always uses the same line as for the original call, even when a different line is defined as default.
CTI
If you have defined a standard line, this also affects a SwyxPhone controlled by CTI.