help • 4 Telephoning with SwyxIt! - First Steps • Transfering a call without Inquiry
4.8 Transfering a call without Inquiry
Your SwyxIt! can be used to accept incoming calls and then to transfer these calls to another subscriber, without waiting for the new subscriber to answer. This means you can connect two subscribers even though there is not yet an active connection to one of the subscribers.
To transfer a call without inquiry
You are currently speaking (e.g. with Subscriber A) and the line is active.
1 Drag & drop the line key onto a speed dial or a list entry (Phonebook, Call Journal, Voice Box or Call Recordings...).
*The call is immediately forwarded to the relevant contact.
If the call is not picked up within 20 seconds or if the call is forwarded to Voice Box, the connection attempt will be terminated and the caller will once again be put On hold and will hear the normal music on hold.
You can pick up the call again by clicking on or on the line key.
 
Or
1 Click on the line button.
2 Click on the displayed line key in the pop-up window.
*The call is forwarded to the subscriber on the selected line.
Or
1 Click on the line button.
2 Enter the desired phone number in the input field in the pop-up window using the keypad.
3 Click on again.
*The call will be forwarded.
Or
1 Click on the line button.
2 Enter a SIP URI or a name in the input field in the pop-up window.
3 Select the desired contact from the list displayed to transfer the call.
*The call will be forwarded.
* 
In case the caller to whom the call should be transferred is not available, please remember that the call may be forwarded with some delay (after more than 20 seconds). If the call is forwarded to Voice Box, the call transfer will automatically be interrupted, the caller is once again put on "Hold" and will hear the normal music on hold.
 
* 
If a call that is not picked up is returned to you, it is again on hold. Information about the call is displayed in Quickinfo (ToolTip) for the Line button.