help • 9 Voice Box and Remote Inquiry • Recording, Listening to and Editing Voice messages • Listening to voice messages • Voice message options in your E-mail Program
9.1.1.1 Voice message options in your E-mail Program
The voice message delivered by e-mail offers you several options:
*Audio file with the message as an e-mail attachment
*Starting of the Voicemail Player (if so configured), see14.2.14 Swyx Voicemail Player
* 
The Swyx voicemail player is not displayed in the new Outlook. Voice messages must be downloaded and listened to with an audio program.
 
*Direct starting of a callback from the e-mail
*Direct sending of an e-mail to the caller (it must be possible to resolve the user name for this.)
*Link to listen directly to the voice message per remote inquiry (if you are working per CTI, for example, and your computer does not offer sound output).
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By default, the Opus codec is used for the storage. Voice messages in Opus format cannot be played with SwyxVoicemail Player. They must be downloaded from the email application and listened to with an audio program.